Terms of Service
Last updated: April 19, 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE DOWNLOADING, INSTALLING, OR USING THE SERVICE. BY CLICKING "AGREE," DOWNLOADING, INSTALLING, ACTIVATING A LICENSE, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MAY NOT ACCESS OR USE THE SERVICE.
These Terms of Service ("Agreement") are entered into between Atlas L&S LLC, a New York limited liability company ("Company," "we," "us," or "our") and you, the individual or entity accessing or using the Service ("you" or "Licensee"). This Agreement governs your access to and use of the WhisperType desktop application, the whisperlabs.app website, and all associated software, updates, documentation, and services (collectively, the "Service").
1. Definitions
- "Service" means the WhisperType macOS application, the whisperlabs.app website, and all associated software, updates, documentation, APIs, and support resources.
- "License Key" means the unique alphanumeric code issued to you upon a qualifying purchase or trial registration that activates the Service.
- "Activation" means the process of linking a License Key to a specific device, enabling full functionality of the Service on that device.
- "Seat" means a single Activation on one Mac device.
- "Content" means any audio, text, or other data you process through the Service.
2. The Service
WhisperType is a macOS application that converts speech to text locally on your Mac using an on-device machine-learning model. The core transcription feature operates entirely on-device: raw audio is captured from your microphone, processed in memory, and the resulting text is typed into your active application. Audio and transcribed text are not transmitted to Company servers during transcription.
Notwithstanding the foregoing, the Service may make network requests for the following limited purposes: (a) License Key activation, periodic validation, and deactivation; (b) checking for and delivering software updates; (c) submitting diagnostic data or crash reports that you affirmatively elect to send; and (d) processing payments via our payment processor. These requests are described in the Privacy Policy.
The Company reserves the right to modify, suspend, or discontinue any aspect of the Service at any time with or without notice. If we discontinue the Service in its entirety, we will provide reasonable advance notice where practicable.
3. Eligibility
You must be at least 13 years of age, or such higher minimum age as required under applicable law in your jurisdiction, to use the Service. If you are using the Service on behalf of a business or other legal entity, you represent that you have authority to bind that entity to this Agreement. By using the Service, you represent and warrant that you meet these eligibility requirements.
4. Free Trial
The Company may offer a limited-functionality or time-limited free trial of the Service. Current trial terms (including duration) are posted on the website and are subject to change. No payment method is required to initiate a trial. Upon expiration of the trial period, the Service will restrict transcription functionality unless you purchase a qualifying license. Trial access is provided "AS IS" without warranty of any kind, and the Company may modify, limit, or terminate trial access at any time in its sole discretion.
5. License Grant
Subject to your continued compliance with this Agreement and timely payment of all applicable fees, the Company grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Service on Mac devices that you own or control, solely for your personal or internal business purposes.
Unless expressly stated otherwise in a written order or invoice, a paid license permits Activation on up to three (3) Seats. You may deactivate a Seat from within the application at any time to transfer the Activation to another eligible device.
5.1 Restrictions
You agree that you will not, and will not permit any third party to:
- Copy, reproduce, distribute, republish, sell, resell, sublicense, rent, lease, loan, or otherwise transfer the Service or any License Key to any third party;
- Reverse engineer, decompile, disassemble, decode, or otherwise attempt to derive the source code, algorithms, or trade secrets of the Service, except and solely to the extent such restriction is expressly prohibited by applicable law;
- Modify, create derivative works of, adapt, or translate the Service;
- Remove, alter, obscure, or circumvent any copyright, trademark, license, or other proprietary notices or rights management information from or in the Service;
- Circumvent, disable, defeat, or otherwise interfere with any security, licensing, authentication, or access-control features of the Service;
- Use the Service, or any output of the Service, to develop, train, or improve any competing product or machine-learning model;
- Use the Service in any manner that violates applicable law, regulation, or third-party rights, including but not limited to privacy, intellectual property, export-control, and data-protection laws;
- Use the Service in any safety-critical context where failure or inaccuracy could result in personal injury, death, or significant property damage.
6. Fees, Payment, and Taxes
All fees are displayed on the checkout page at the time of purchase and are denominated in U.S. dollars unless otherwise indicated. Payments are processed by Stripe, Inc.; by providing payment information you agree to Stripe's terms. Fees are exclusive of all applicable taxes, levies, or duties. You are responsible for all such taxes except for taxes based on the Company's net income.
Lifetime licenses are perpetual for the version of the software available at the time of purchase and for all minor updates released within twelve (12) months of purchase. The Company may charge separately for major version upgrades.
Monthly subscriptions are billed in advance on a calendar-month basis and automatically renew until cancelled. You may cancel at any time; cancellation takes effect at the end of the then- current billing period and no refund is issued for the partial month.
7. Refund Policy
We stand behind our product. If you are not satisfied, you may request a full refund within thirty (30) days of your initial purchase date by submitting a request at whisperlabs.app/refund. Upon processing a refund, your License Key will be permanently revoked. This thirty-day money-back guarantee is the Company's sole and exclusive refund policy. Refunds are not available: (a) after thirty (30) days from the purchase date; (b) for trial users who did not make a paid purchase; or (c) for any partial billing periods on monthly subscription plans.
8. Updates and Support
The Company may, in its sole discretion, release updates, patches, or new versions of the Service. The Company is not obligated to provide any updates or to maintain any particular feature or level of functionality. Continued use of the Service may require installation of updates. Support is provided on a best-efforts basis via email at [email protected].
9. Intellectual Property
The Service and all components thereof — including the application, software, source code, algorithms, user interface, documentation, trade dress, and branding — are and remain the exclusive intellectual property of the Company or its licensors. This Agreement does not convey to you any ownership interest in the Service; you receive only the limited license described herein. All rights not expressly granted are reserved.
9.1 Open-Source Components
The Service incorporates certain open-source software components, including the whisper.cpp inference library (MIT License) and Whisper model weights published by OpenAI, Inc. (MIT License). These components are provided under their respective open-source licenses, which control to the extent of any conflict with this Agreement. Attribution and license texts are available at whisperlabs.app/license.
10. Your Content
You retain all rights, title, and interest in and to the audio you speak and the text the Service transcribes. Because transcription occurs entirely on your device under normal operation, the Company does not receive, store, or claim any rights in your Content. You are solely responsible for ensuring that your use of the Service in connection with your Content complies with applicable law.
11. Privacy
The Company's collection and use of information in connection with the Service is governed by the Privacy Policy, which is incorporated into this Agreement by reference. By using the Service, you consent to the data practices described in the Privacy Policy.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.
The Company does not warrant that: (a) the Service will meet your requirements; (b) transcription output will be accurate, complete, or suitable for any particular purpose; (c) the Service will be uninterrupted, error-free, or free of harmful components; or (d) any errors or defects will be corrected. The Service is not intended for use in, and is not warranted to be suitable for, medical, legal, financial, safety-critical, life-critical, or other regulated applications. You assume all risk associated with the accuracy of transcription output and any decisions you make in reliance on it.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS, OR ANTICIPATED SAVINGS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE SERVICE, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE COMPANY'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) FIFTY U.S. DOLLARS (US$50.00).
The foregoing limitations apply even if any remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, our liability will be limited to the greatest extent permitted by law.
14. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its affiliates, directors, officers, employees, contractors, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of or access to the Service; (b) your violation of this Agreement; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party right.
15. Termination
This Agreement is effective until terminated. The Company may suspend or terminate your license and your access to the Service immediately, without prior notice or liability, if you materially breach any provision of this Agreement. You may terminate this Agreement at any time by ceasing all use of the Service and destroying all copies in your possession. Upon termination for any reason: (a) all licenses granted to you hereunder immediately terminate; (b) you must uninstall the Service and destroy all copies; and (c) all provisions of this Agreement that by their nature should survive termination will survive, including Sections 9, 12, 13, 14, 16, and 17.
16. Dispute Resolution; Binding Arbitration
Please read this section carefully. It affects your legal rights.
Informal Resolution. Before filing any formal claim, you agree to contact the Company at [email protected] and provide a written description of the dispute and the relief sought. The parties will attempt in good faith to resolve the dispute within thirty (30) days.
Binding Arbitration.If the dispute is not resolved informally, any dispute, claim, or controversy arising out of or relating to this Agreement or the Service — including questions of arbitrability — will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be conducted in New York, New York, or by telephone or videoconference if the amount in controversy is US$10,000 or less. The arbitrator's award will be final and binding, and judgment may be entered in any court of competent jurisdiction.
Class Action Waiver. YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found unenforceable, the arbitration provision will be null and void.
Exception. Either party may bring an individual action in small-claims court. Nothing in this section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.
17. Governing Law
This Agreement and any dispute arising out of or in connection with it will be governed by and construed in accordance with the laws of the State of New York, without giving effect to any choice-of-law or conflict-of-law rules. To the extent that any dispute proceeds in court (as permitted under Section 16), you and the Company irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in New York County, New York.
18. General Provisions
Entire Agreement. This Agreement, together with the Privacy Policy and any applicable order forms or invoices, constitutes the entire agreement between you and the Company with respect to the Service and supersedes all prior and contemporaneous agreements, proposals, negotiations, representations, and understandings, whether written or oral.
Severability. If any provision of this Agreement is held invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable.
No Waiver.The Company's failure to enforce any right or provision of this Agreement will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.
Assignment.You may not assign or transfer this Agreement or any rights hereunder, by operation of law or otherwise, without the Company's prior written consent. The Company may assign this Agreement freely, including in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation of this section is void.
Force Majeure.Neither party will be liable for any failure or delay in performance caused by circumstances beyond that party's reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government action, or internet or telecommunications outages.
Export Compliance.You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. government list of prohibited or restricted parties.
Notices. Notices to the Company must be sent by email to [email protected]. The Company may provide notices to you via the Service or to the email address associated with your account.
19. Changes to This Agreement
The Company reserves the right to modify this Agreement at any time. If we make a material change, we will provide at least fourteen (14) days' advance notice by posting the updated Agreement on this page and, where practicable, by notifying you through the Service or via email. The "Last updated" date at the top of this page reflects the current version. Your continued use of the Service after the effective date of any modification constitutes your acceptance of the updated Agreement. If you do not agree to the updated terms, you must cease using the Service.
20. Contact Information
Atlas L&S LLC
New York, New York
[email protected]